HomeWinBuzzer NewsWindows 10 Intel Display Driver Update Glitches HP Screens

Windows 10 Intel Display Driver Update Glitches HP Screens

Users of HP computers say a recent Windows 10 update features an Intel Display Driver bump is glitching their screens.


is seemingly preparing to roll out November 2019 Update in the coming weeks. However, it may be some time before most Windows users jump to that release. Indeed, Microsoft just finalized Windows 10 May 2019 Update (version 1903) last month. According to some users, an update for the current version is causing problems.

Over on the Microsoft community forum, a subset of users say the recent KB4517389 rollout is causing several issues. I say a subset of users because so far these issues seem to be limited to HP computers.

The offending part of KB4517389 seems to be Intel Display Driver Update Among the problems the broken driver is causing include crossing out images on Microsoft Edge, blacked out Chrome, and dropping pixels.

At the moment the problem seems to be limited to annoying screen glitches and not any proper display shutdowns. As usual, users can roll back to a previous version before the update was issued.

Of course, in the Windows 10 era of automatic updates that tactic will only buy you so much time. However, you can now pause Windows Update for up to 35 days on version 1903. To do that, follow these steps:

  • Win + I
  • Update & Security
  • Pause update for 7 days
  • Repeat 6 times to reach the 35-day maximum

Update Woes

Unfortunately, this problem with an already issued update is not a one-off event. In fact, it is a growing problem with Windows and its surrounding software. Microsoft keeps issuing updates that cause problems for users.

While fixing specific issues, the company's patches have caused all new ones. Last month, Microsoft confirmed its Patch Tuesday cumulative updates caused issues with audio. Gamers had reported inconsistent audio performance across games on Windows 10 1903 since September 10.

Earlier this month, Windows 10 users started complaining about Start menu issues following a Microsoft-issued security patch.

Luke Jones
Luke Jones
Luke has been writing about all things tech for more than five years. He is following Microsoft closely to bring you the latest news about Windows, Office, Azure, Skype, HoloLens and all the rest of their products.

Recent News