Microsoft Teams has suffered another outage, this time in the Asia Pacific region. Microsoft confirmed its workplace collaboration tool was down in the region this morning. According to the Microsoft 365 Status Twitter page, the outage had some specific affects.
For example, users first reported they were unable to change their status in the service. Soon after, other users said they were unable to use the messaging section properly.
It seems this problem is still happening as Microsoft has not said it has been resolved. To check updates from Microsoft, head to the Microsoft 365 Status Twitter account for live updates.
So far, it is unclear if this outage has been caused by increased demand for Microsoft Teams amid the COVID-19 outbreak. Since the pandemic spread, Teams has seen a massive growth in users, doubling its daily active users to 44 million in March.
Further investigation revealed additional impact related to this Incident, like sending and receiving messages in Teams. You can follow the investigation under the SI# TM211076 in the admin center.
— Microsoft 365 Status (@MSFT365Status) April 28, 2020
Under the strain of this growth, Teams crashed twice. The service went down in Europe during the middle of last month, soon after Microsoft made many elements of the platform free. Two weeks later, Teams crashed again in the same region.
Interestingly, this latest outage comes just days after Microsoft announced its is expanding Azure cloud services with a focus on Teams. To help handle the load in the COVID-19 world, Microsoft is boosting its worldwide data center output and says it is adding more resource limits to new Azure customers.
“Last month, the surging use of Teams for remote work and education due to the pandemic crossed into unprecedented territory. Although we had seen surges in specific data center regions or wider geographies before, such as in response to natural disasters, the substantial Teams demand increase from Asia and then quickly followed in Europe indicated that we were seeing something very different, and increasingly global.”