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Microsoft Teams Was Down in Europe Due to Strain of the COVID-19 Outbreak

Microsoft Teams was down this morning across Europe as millions work from home during the ongoing COVID-19 pandemic.

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As the pandemic continues to sweep the globe, many countries are in a state of quarantine. Europe is worst hit, with France, Italy, Spain, Germany, and the UK under various lockdown measures. Teams has been connecting workforces, with tens of millions now working from home.

However, as we have seen, Microsoft's workplace collaboration service cannot always handle the strain of so many users. After going down briefly two weeks ago, was out again this morning at the start of the work week.

With Europe's big five nations effectively shut down; people have become increasingly reliant on online services. By its very nature as an enterprise communication tool, Microsoft Teams was always going to be under strain.

Indeed, Microsoft announced recently that its daily active users base has jumped from around 20 million to 44 million in the space of a week. However, while an outage is understandable, it remains a frustration for people who are relaying on Microsoft services to work during the COVID-19 outbreak.

Image: Downdetector

Outage

Users across Europe started reporting the service went down around 9 am BST. This outage was later confirmed on Downdetector. The website showed 58 reports within 15 minutes from users confirming the outage. By 10 am, the outage seemed to have subsided and no more reports appeared.

While Teams was back up and running, Microsoft did not officially address the outage. Until the company responds, it is unclear how many people were affected.

However, it seems this outage was smaller than two weeks ago. It makes sense that Microsoft has increased resources to handle more people using the service. Still, it seems Teams will face strains from time to time for the foreseeable future.

Luke Jones
Luke Jones
Luke has been writing about all things tech for more than five years. He is following Microsoft closely to bring you the latest news about Windows, Office, Azure, Skype, HoloLens and all the rest of their products.

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