HomeWinBuzzer NewsMicrosoft and National Austrailia Bank Trial ATM with Facial Recognition

Microsoft and National Austrailia Bank Trial ATM with Facial Recognition

NAB's ATM replaces a card with facial recognition, only requiring the input of a PIN to function. The solution is currently a proof of concept and will be showcased at SIBOS 2018.


Solutions like 's Face ID are ushering in a new era of biometric security, but is it enough to replace traditional methods? The National Austrailia Bank is working with to answer that question, developing a proof of concept ATM.

The machine lets customers withdraw their funds with a face and PIN, cutting out the need for physical cards. On the surface, customers may feel uncomfortable trusting their security to an AI-powered camera, but there could be several advantages in this method.

If done correctly, would provide a layer of security while also protecting from the many issues of cards. It means no card skimming, no card to lose, and a greater level of convenience for the customer.

“Working with companies like Microsoft allows us to develop concepts like this. It's a look into what the future might hold for the way our customers access banking products and services,” said NAB COO Patrick Wright.

A Developing Technology

However, there are still some concerns with facial recognition technology. 's Face ID, for example, isn't perfect. The company reportedly compromised its solution during production, while it failed some identical twin tests after launch.

Eventually, it's going to be more secure than a card-based ATM, but it's clear why NAB isn't rolling this technology out right now. It needs to ensure that accidental recognitions are very low so that it won't inconvenience customers.

Instead, NAB is launching a trial where participants won't have any details connected to the ATM. Its in-house solution was built via utilization of Microsoft's Azure Cognitive Services.

In addition, the company will be pivoting some of its core platforms to Azure as part of a transition to a cloud-focused infrastructure. The company is also training its employees to become certified AWS practitioners.

Microsoft and NAB will be attending this year's financial services SIBOS conference to display the proof of concept.

Ryan Maskell
Ryan Maskellhttps://ryanmaskell.co.uk
Ryan has had a passion for gaming and technology since early childhood. Fusing the skills from his Creative Writing and Publishing degree with profound technical knowledge, he enjoys covering news about Microsoft. As an avid writer, he is also working on his debut novel.

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