Feature Updates in Microsoft 365 Apps Could Depend on AI and User Consent

Microsoft's user-driven feature deployment patent empowers users to steer the integration of new features into Microsoft 365 Apps

has developed a new patented technology that empowers users to have a say in whether new features should be integrated into Microsoft 365 Apps. The patent describes a system that uses and user feedback to determine the necessity and relevance of potential updates, ensuring that these apps evolve in tune with actual user preferences and requirements.

Machine Learning in Feature Deployment

The technology in question employs AI algorithms to analyze user behavior within the app, interpreting whether new features would be beneficial or disruptive to the workflow. The approach allows the system, which is capable of operating autonomously, to compare the likelihood of user acceptance against a predetermined threshold. Only when this likelihood surpasses the critical value, does the system authorize the update.

As an example, with their latest AI-enhanced features, like the Copilot for Microsoft 365 apps, Microsoft recognizes that not all users may wish to have the AI capabilities integrated within their applications. This technology would potentially allow those users to continue using the apps without the AI features, maintaining their preferred user experience.

Impact on Collaboration Platforms

This intelligent solution could significantly optimize how updates are rolled out on collaboration platforms such as Microsoft Teams and other services. By tailoring features to user acceptance, organizations can avoid the disruption often associated with abrupt changes to software they rely on daily. Moreover, for companies enthusiastic about adopting new features, the technology would seamlessly integrate these updates, thus encouraging more progressive adaptation to new functionalities.

Enabled with an option for an IT or organizational manager to validate the decision, the system balances the benefits of automation with the need for human oversight. The patent represents a strategic move towards a more user-responsive update process and highlights Microsoft's commitment to evolving its products in a way that aligns with user experience and preference. The full details of the technology and potential implementation strategies are outlined in the recently published patent document, available for public viewing.