When Microsoft sent out KB5019509 to Windows 11 and KB5018482 for Windows 10 in October, the package came with Direct Access connectivity issues. This problem was affecting Windows 11 22H2, Windows 10 22H2, and all supported older versions of both platforms. Microsoft now says it is rolling out a fix for this problem.
As part of the December 2022 Patch Tuesday, Microsoft is deploying a Known Issue Rollback (KIR) for each of the affected Windows systems:
- KB5021255 on Windows 11 22H2 and KB5021234 on Windows 11 21H2
- KB5021233 for Windows 10
- And KB5021249 for Windows Server
Microsoft has also updated its Windows Health Dashboard to reflect the changes made to fix the Direct Access connection issue:
“Resolution: This issue was resolved in updates released December 13, 2022 ( KB5021233) and later. We recommend you install the latest security update for your device. It contains important improvements and issue resolutions, including this one. If you install an update released December 13, 2022 ( KB5021233) or later, you do not need to use a Known Issue Rollback (KIR) or a special Group Policy to resolve this issue.
If you are using an update released before December 13, 2022, and have this issue, you can resolve it by installing and configuring the special Group Policy listed below. The special Group Policy can be found in Computer Configuration -> Administrative Templates -> .
For information on deploying and configuring these special Group Policy, please see How to use Group Policy to deploy a Known Issue Rollback.
Group Policy downloads with Group Policy name:
- Download for Windows 11, version 22H2 – KB5018427 221029_091533 Known Issue Rollback
- Download for Windows 11, version 21H2 – KB5018483 220927_043051 Known Issue Rollback
- Download for Windows Server 2022 – KB5018485 220927_043049 Known Issue Rollback
- Download for Windows 10, version 22H2; Windows 10, version 21H2; Windows 10, version 21H1; Windows 10, version 20H2 – KB5018482 220927_043047 Known Issue Rollback
Important: You will need to install and configure the Group Policy for your version of Windows to resolve this issue.”
Tip of the day: For the most part, Windows apps are stable, but they can still be still thrown out of whack by updates or configuration issues. Many boot their PC to find their Microsoft Store isn’t working or their Windows apps aren’t opening. Luckily Windows 11 and Windows 10 have an automatic repair feature for apps that can resolve such issues.