HomeWinBuzzer NewsMicrosoft Wants Customer Phone Calls to Assess Windows 10 ALT+TAB Feature

Microsoft Wants Customer Phone Calls to Assess Windows 10 ALT+TAB Feature

Microsoft is urging Insiders to call in and discuss the ALT+TAB feature in Windows 10 during a 5 to 10 minute conversation.


's Windows Insider Program is all about the company gaining feedback from users about upcoming features. With a new Windows Insider build feature, Microsoft is taking the feedback to the next level. For a new ALT+TAB tool, the company wants users to phone in to provide information.

Users are now seeing a notification in the Windows 10 Action Center promoting them to have a phone call with Microsoft. The notification says: “Microsoft wants to hear your opinions! To set up a phone call with Windows engineers, go to: http://www.aka.ms/alttab”. The link redirects to a web page at https://ux.microsoft.com/?AltTab.

Following the link leads to a Microsoft User Research page. He users are informed the Windows 10 team is wanting to “understand our customer needs” and need to do this via a 5-10 minutes anonymous phone call.

Specifically, Microsoft wants to know how users use the ALT+TAB feature in Windows 10 to move between apps. This feature is in development and the company wants more detailed feedback. Why understanding user habits for ALT+TAB requires 5 to 10 minutes of conversation is unclear.

“Your feedback is important to us. As we develop new software and services, it's critical that we get feedback from customers who use our products.

Hearing from you early in the development cycle helps us make changes to our products and test them before release.

Early customer interactions ensure we hit the mark with features. The time you spend with us today can improve our products for users around the world.”


If you want to give Microsoft a call, the company says the Windows team will be available on 3/11/2019 between 11:15 AM and 1:00 PM PST and on 3/12/2019 between 9:30 AM and 11:30 AM PST. It is worth pointing out the calls are anonymous, will not be recorded or stored.

Luke Jones
Luke Jones
Luke has been writing about all things tech for more than five years. He is following Microsoft closely to bring you the latest news about Windows, Office, Azure, Skype, HoloLens and all the rest of their products.

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