Microsoft encourages users of Windows 10 PCs to download applications form the Windows Store (Microsoft Store). The company says Store apps are more secure than just downloading directly from the developer’s website. However, that does not seem to be the case with Spotify.

A growing number of users say the Store version of the music streaming giant is creating invalid System Restore points. This makes any restore points created when the app is installed useless, which means users could lose valuable data.

The error in question reads as such:

“System Restore failed to replace the file

(C:\Users\XXXX\Appdata\Local\Microsoft\WindowsApps\Spotify.exe with its original copy from the restore point)

An unspecified error occurred during System Restore. (0x80070780)”

This seems to be a long standing problem as a Microsoft Answers thread dates back to December 2017. Apparently the problem persists because the thread is still active and no solution for the problem has been found.

Microsoft wants Store apps to be safer than downloading online. In this case, users will be better off just downloading Spotify from the web, at least for now. Simply put, Store apps are not meant to screw up a system, but there are issues with Microsoft’s model.

Finding a Fix

Project Centennial apps, which are services bridged from Win32 applications to Windows 10, are not sandboxed. This basically means they have the same permissions as a regular desktop app from the web. That means the good and the bad, including the ability to mess things up.

We guess Microsoft will be scrambling to fix this problem. Spotify is hugely popular and among the few triple A services on the Microsoft Store that is fully supported.

More than that, it is where Microsoft sent its Groove Music Pass subscribers when the company killed its own music streaming platform.