Windows  notebook official Microsoft

Microsoft has been confident and ambitious about its Windows-as-a-service concept and how it relates to patch updates. The idea is that users do not have to install patch updates. Instead Microsoft guarantees that the patches install 100% of the time and come with no problems. That’s appealing, of course, but it seems Microsoft’s promise is not working out.

Indeed, it seems the commitment is questionable and an update released this week proves it. Windows 10 build 14393.693 landed this week. We reported on this release and its changes, but it has also caused problems.

Users are reporting problems and Microsoft has confirmed that “Users may experience delayed or clipped screens while running 3D rendering apps (such as games) on systems with more than one monitor.”

The problem has been noted on a number of gaming forums. Gamers were confused at first and believed it was a driver problem, but soon realized Windows 10 14393.693 was the cause.

Microsoft has suggested some workarounds for the issue. For example, users can run games in windowed mode. Another option is connect a single monitor before moving to multiple monitors. The company is working on a permanent fix.

Windows 10 Updates

Naturally, the obvious solution to this would be to not install the update and wait for the problem to be solved. However, Microsoft’s restrictive patch policy means that is not possible. It would be good if the idea of getting updates free of issues.

The idea of forcing updates that are not security based seems to need plenty of tweaking as a concept. When the updates a breaking features on Windows 10, users are going to be left unhappy.