This article was contributed by Ana Moreno who works as freelance writer with a focus on technological content and software development.
We live in a world where technology has permeated every aspect of our lives, affecting everything from how we work, shop, eat and relax. With a few taps on our smartphones, we can order food, buy household goods and make dinner reservations.
This never-ending stream of technological breakthroughs brought by the software development industry has helped everyone, including the tourism market. It’s now easier than ever to plan a vacation from the comfort of our homes using mobile devices or a business trip in a couple of elementary steps.
Technology, strongly supported by the IT outsourcing sector, has revolutionized our travel experiences, making them more convenient and enjoyable. This profound change in the tourist industry is what we refer to as travel technology. Let’s look at some intriguing facts regarding the travel industry and see what we can learn.
What Is Travel Technology?
Travel technology is the application of IT in the tourism and hospitality industry. It uses information technology and e-commerce solutions to automate travel, reduce expenses, save time and give clients smooth buying and traveling experiences. It assists travel agencies, airlines, and tourism aggregators expand their business by attracting new, more digital-friendly clients’ vacations.
Travel technology helps travel agencies automate reservations and payments while also enabling customers to make online bookings without the assistance of a travel agent.
One of the companies that assist the tourism businesses in adopting new technologies is AROBS, a software company specializing in providing B2B travel technology solutions to businesses worldwide.
How Is Technology Used in Travel?
We’ve discussed several broad applications of travel technology to help us grasp the magnitude of the tech. Now, let’s delve deeper into the usage of technology in travel.
The following are some noteworthy travel technology trends:
Automation and Digital Health
Despite widespread budget cuts during the pandemic, one area that has benefited from increased funding has been automated passenger screening. Automation is critical in restoring passenger confidence during travel, especially with the introduction of Covid vaccination passports and additional travel limitations and procedures.
By incorporating biometric technologies and standardizing digital health verification, we can provide a more secure and seamless travel experience while significantly reducing wait times.
Airport operational efficiency and sustainability
The pandemic’s fast-changing environment has made agility, scalability, and operational efficiency essential for airport business models.
Airports will need to operate more efficiently, increase additional revenue and adapt to changing passenger volumes. As a result, cloud computing continues to be a high-value investment. Simultaneously, nearly all airports intend to integrate business intelligence systems to improve visibility throughout their operations, emphasizing flight operations and asset management.
Smartphone As a Travel Buddy
You can organize an entirely hassle-free journey with your smartphone. What’s more, your mobile device can act as your guide regardless of the location.
In addition to getting flight and hotel status updates in real-time, you can use it to navigate your way around a new city or country. You can also use it to find nearby cafes, eateries, and attractions like museums and art galleries.
Your travel can be made even more convenient and enjoyable with the help of voice search and virtual assistants such as Google Assistant and Siri.
Internet of Things
The Internet of Things (IoT) is one of the most exciting emerging travel technology trends. It entails the interconnection of everyday devices via the internet, enabling them to send and receive data. We are already witnessing indications of its importance in the travel and tourism industries, and this trend will only continue.
For example, IoT technology can be utilized in hotel rooms to provide clients with a device that links to everything from lighting to heaters and air conditioning, allowing for easy control from one place.
About the author
Ana Moreno is a freelance writer and in charge of the brand Ana Moreno Contenidos S.L., I collaborate with marketing and SEO agencies and I am specialized in technological content and software development. I am also a travel lover.