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Microsoft's Copilot AI assistant is now available to Dynamics 365 Field Service customers to bring AI to frontline workers.

The new features are designed to provide users with real-time insights, predictive analytics, and proactive alerts.

Microsoft Dynamics 365 Copilot is a new AI solution for businesses with customers, leveraging Bing and Azure OpenAI Service.

Dynamics 365 Fraud Protection helps Mastercard Digital Transaction Insights provide identity information in real-time.

Microsoft and FedEx are expanding their collaboration, with Dynamics 365 soon to integrate with FedEx network data.

The first features for Dynamics 365 and Power Platform Wave 2 2021 updates are now available in early access preview.

Microsoft has purchased financial data AI firm Suplari, bringing automated actionable data insights to customers.

At Inspire, Dynamics 365 + Microsoft Teams was announced as a Collaborative App integration between the services.

Microsoft Dynamics 365 will power C3 AI CRM, a new platform developed with C3.ai and Adobe Cloud Experience for enterprise.

Microsoft has published its release notes for Dynamics 365 and Power Platform Wave 2 updates coming this fall.

Microsoft’s planned Wave 2 update for Dynamics 365 and Power Tools will start its cycle next month and arrive fully in October.

Microsoft will provide Teams, HoloLens, and Dynamics 365, as well as its technical support, to a UK consortium fighting to keep up with ventilator supplies during the coronavirus outbreak.

Microsoft has added to expected Dynamics 365 features that will be part of the 2020 wave 1 updates arriving in the coming months.

Dynamics 365 will be receiving improved conversation analysis and better AI agents, while the Power Platform gets better Teams integration and RPA capabilities.

As part of Microsoft’s plans to go big at NRF 2020 next week, Dynamics 365 Commerce and Fraud Protection features will be discussed.

Dynamics 365 Customer Service agents can now connect with their users on via Facebook integration, allowing for asynchronous, cross-device chat.

Dynamics 365 Talent Attract and Talent Onboard will be replaced by LinkedIn Talent Hub, which combines Recruiter and Jobs.

Users of Business Central can now find e-learning modules on Microsoft Learn that detail how to use the application.

The apps focus on unifying both customer's shopping experience and tying aspects together behind the scenes via AI insights.

The latest update to Dynamics 365 Guides improves how Holograms interact with a space, as well as expanding language support and accessibility options.