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Microsoft Dynamics 365 will power C3 AI CRM, a new platform developed with C3.ai and Adobe Cloud Experience for enterprise.
Microsoft has published its release notes for Dynamics 365 and Power Platform Wave 2 updates coming this fall.
Microsoft’s planned Wave 2 update for Dynamics 365 and Power Tools will start its cycle next month and arrive fully in October.
Microsoft will provide Teams, HoloLens, and Dynamics 365, as well as its technical support, to a UK consortium fighting to keep up with ventilator supplies during the coronavirus outbreak.
Microsoft has added to expected Dynamics 365 features that will be part of the 2020 wave 1 updates arriving in the coming months.
Dynamics 365 will be receiving improved conversation analysis and better AI agents, while the Power Platform gets better Teams integration and RPA capabilities.
As part of Microsoft’s plans to go big at NRF 2020 next week, Dynamics 365 Commerce and Fraud Protection features will be discussed.
Dynamics 365 Customer Service agents can now connect with their users on via Facebook integration, allowing for asynchronous, cross-device chat.
Dynamics 365 Talent Attract and Talent Onboard will be replaced by LinkedIn Talent Hub, which combines Recruiter and Jobs.
Users of Business Central can now find e-learning modules on Microsoft Learn that detail how to use the application.
The apps focus on unifying both customer's shopping experience and tying aspects together behind the scenes via AI insights.
The latest update to Dynamics 365 Guides improves how Holograms interact with a space, as well as expanding language support and accessibility options.
Microsoft Dynamics 365 Customer Engagement will move to a base license system, while the Unified Operations Plan will be split into three parts.
Microsoft's Dynamics 365 bounty seeks RCE, escalation of privilege, and spoofing/tampering issues, with rewards ranging from $500 to $20k.
After several months in preview, Microsoft Forms Pro is rolling out to Dynamics 365 and Office 365 users as general availability.
Microsoft has several new Dynamics 365 apps prepared for iOS, Android, and HoloLens. Four new apps will come to users in the coming months.
Remote Assist and Layout were announced at Build 2018 and have been tested in Dynamics 365 since then, including a successful trial with Chevron.
The company has published details of the first twice-annual update for Dynamics 365, including improvements across all apps.
Dynamics 365 will now be updated with new features every April and October, with smaller performance and security tweaks during the year.
Available on web, smartphones, and PC, Dynamics 365 on Outlook allows users to access data directly within the email client.