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Microsoft hikes Dynamics 365 prices (9-17%) starting October 1st, citing new AI features and automation.

Microsoft introduces AI-powered form filling in Dynamics 365 and Power Apps to improve efficiency.

Microsoft Dynamics 365 Customer Insights is getting a major AI makeover thanks to its partnership with Typeface.

The features are designed to improve efficiency across all customer support tasks.

Microsoft's Copilot AI assistant is now available to Dynamics 365 Field Service customers to bring AI to frontline workers.

The new features are designed to provide users with real-time insights, predictive analytics, and proactive alerts.

Microsoft Dynamics 365 Copilot is a new AI solution for businesses with customers, leveraging Bing and Azure OpenAI Service.

This article was contributed by Hazel Raoult who works as a freelance marketing writer with PRmention. Microsoft introduced Dynamics 365 as a cloud-based enterprise resource...

This article was contributed by Cynthia Madison who works as an author at SmallBizClub. Most recently, the notion of prevention has been incorporated into the...

Dynamics 365 Fraud Protection helps Mastercard Digital Transaction Insights provide identity information in real-time.

Microsoft and FedEx are expanding their collaboration, with Dynamics 365 soon to integrate with FedEx network data.

The first features for Dynamics 365 and Power Platform Wave 2 2021 updates are now available in early access preview.

Microsoft has purchased financial data AI firm Suplari, bringing automated actionable data insights to customers.

At Inspire, Dynamics 365 + Microsoft Teams was announced as a Collaborative App integration between the services.

Microsoft Dynamics 365 will power C3 AI CRM, a new platform developed with C3.ai and Adobe Cloud Experience for enterprise.

Microsoft has published its release notes for Dynamics 365 and Power Platform Wave 2 updates coming this fall.

Microsoft’s planned Wave 2 update for Dynamics 365 and Power Tools will start its cycle next month and arrive fully in October.

Microsoft will provide Teams, HoloLens, and Dynamics 365, as well as its technical support, to a UK consortium fighting to keep up with ventilator supplies during the coronavirus outbreak.

Microsoft has added to expected Dynamics 365 features that will be part of the 2020 wave 1 updates arriving in the coming months.

Dynamics 365 will be receiving improved conversation analysis and better AI agents, while the Power Platform gets better Teams integration and RPA capabilities.