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Microsoft Copilot Comes to Dynamics 365 Field Service to Help Frontline Workers

Microsoft's Copilot AI assistant is now available to Dynamics 365 Field Service customers to bring AI to frontline workers.

Microsoft Expands AI Capabilities with Enhanced Dynamics 365 Copilot Features

The new features are designed to provide users with real-time insights, predictive analytics, and proactive alerts.
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Microsoft Dynamics 365 Copilot Debuts as World-First AI-Driven CRM and ERP Solution

Microsoft Dynamics 365 Copilot is a new AI solution for businesses with customers, leveraging Bing and Azure OpenAI Service.

Mastercard Digital Transaction Insights Uses Dynamics 365 for Real-Time Fraud Detection

Dynamics 365 Fraud Protection helps Mastercard Digital Transaction Insights provide identity information in real-time.

Microsoft Dynamics 365 to Power New Partnership with FedEx

Microsoft and FedEx are expanding their collaboration, with Dynamics 365 soon to integrate with FedEx network data.

Microsoft Begins Dynamics 365 2021 Wave 2 Feature Rollout

The first features for Dynamics 365 and Power Platform Wave 2 2021 updates are now available in early access preview.

Microsoft Acquires Suplari to Combine with Dynamics 365

Microsoft has purchased financial data AI firm Suplari, bringing automated actionable data insights to customers.

Microsoft Teams Gets Dynamics 365 Collaborative App

At Inspire, Dynamics 365 + Microsoft Teams was announced as a Collaborative App integration between the services.
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Microsoft Dynamics 365 to Power C3.ai and Adobe Cloud Experience Collaboration

Microsoft Dynamics 365 will power C3 AI CRM, a new platform developed with C3.ai and Adobe Cloud Experience for enterprise.

Microsoft Confirms Microsoft Dynamics 365 and Power Platform Wave 2 Changes

Microsoft has published its release notes for Dynamics 365 and Power Platform Wave 2 updates coming this fall.
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Microsoft Announces Dynamics 365 and Power Tools Wave 2 Update Schedule

Microsoft’s planned Wave 2 update for Dynamics 365 and Power Tools will start its cycle next month and arrive fully in October.

Microsoft Is Helping the UK’s NHS Get Ventilators with Teams, HoloLens, and Dynamics 365

Microsoft will provide Teams, HoloLens, and Dynamics 365, as well as its technical support, to a UK consortium fighting to keep up with ventilator supplies during the coronavirus outbreak.
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Microsoft Expands Upcoming Dynamics 365 Features, Including Finance Insights

Microsoft has added to expected Dynamics 365 features that will be part of the 2020 wave 1 updates arriving in the coming months.

Here Are the Features Debuting in the next Wave of Dynamics 365 and Power...

Dynamics 365 will be receiving improved conversation analysis and better AI agents, while the Power Platform gets better Teams integration and RPA capabilities.
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Dynamics 365 Commerce to Lead Microsoft’s Busy NRF 2020

As part of Microsoft’s plans to go big at NRF 2020 next week, Dynamics 365 Commerce and Fraud Protection features will be discussed.

Dynamics 365 Customer Service Users Can Now Chat with Users via Facebook Messenger

Dynamics 365 Customer Service agents can now connect with their users on via Facebook integration, allowing for asynchronous, cross-device chat.
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Microsoft Reveals Dynamics 365 Apps will be Replaced by LinkedIn Tools

Dynamics 365 Talent Attract and Talent Onboard will be replaced by LinkedIn Talent Hub, which combines Recruiter and Jobs.

Microsoft Learn Debuts Dynamics 365 Business Central e-learning Modules

Users of Business Central can now find e-learning modules on Microsoft Learn that detail how to use the application.

Microsoft Dynamics 365 Gets Two New AI-Powered Apps

The apps focus on unifying both customer's shopping experience and tying aspects together behind the scenes via AI insights.

Microsoft Dynamics 365 Guides Receives Improved Hologram Manipulation

The latest update to Dynamics 365 Guides improves how Holograms interact with a space, as well as expanding language support and accessibility options.

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