Microsoft is moving to end the widespread confusion over USB-C capabilities on Windows 11 laptops. The company has announced new mandatory feature sets for both USB4 and USB 3.0 ports. This significant policy shift aims to create a more predictable and reliable user experience. By ensuring a baseline level of functionality, Microsoft intends to enhance hardware compatibility across the Windows ecosystem.
These new requirements, initially for mobile systems like notebooks, are part of the Windows Hardware Compatibility Program (WHCP). Windows 11 laptops with USB4 ports must now support at least 15 watts charging and dual 4K 60 Hz display output.
Additionally, PCIe 3.0 and Intel Thunderbolt 3 compatibility are mandatory for USB4. For USB 3.0 ports, the rules dictate charging between 4.5 and 15 watts and support for at least one external display. The initiative, detailed in a Microsoft Tech Community blog post, means users should have a clearer understanding of a port’s capabilities at a glance.
This standardization addresses a long-standing frustration for consumers. Previously, the presence of a USB-C connector did not guarantee consistent performance or features, leading to a confusing marketplace. Microsoft’s action compels manufacturers to deliver a more uniform and dependable experience.
Ending the Port Guessing Game
The new USB-C standards are a key component of Microsoft’s broader strategy to improve hardware and driver compatibility. This effort also included a refreshed Hardware Lab Kit (HLK) for Windows 11 24H2 and Windows Server 2025, released in early May.
That HLK update incorporated new tests for technologies such as Bluetooth LE Audio, aiming for better audio quality and battery life, which is important for accessibility features like hearing aids. If a device fails to meet these new baselines, it will not receive Windows 11 certification under the WHCP.
The problem isn’t the reversible USB Type-C connector itself, but rather the inconsistent implementations of USB-C port capabilities across the PC ecosystem. Microsoft says that while USB 4 promises a versatile single-port solution for charging, data, and display, “Windows Diagnostics Data shows that 27% of PCs with USB4 have encountered a limited functionality notification, meaning that a customer plugged a USB-C device in, but a feature (alternate mode) that device needs was not implemented on the PC and Windows notified the user,” underscoring the need for these clearer standards.
Microsoft says its goals for the WHCP update were straightforward: ensuring USB data, charging, and display “just works” on all USB-C ports. Furthermore, WHCP-certified systems supporting USB 40Gbps or the newer 80Gbps standard are intended to offer full compatibility, ensuring users can plug in any USB4 or Thunderbolt 3 device and “trust it will work every time on every port.”
The company provides tools like the USB Test Tool MUTT suite to assist OEMs with certification. While the current mandates focus on mobile systems, WinFuture suggests a potential future extension to desktop PCs.
Microsoft’s Evolving USB-C Stance
Microsoft’s approach to USB-C has evolved considerably. Several years ago, the company was more hesitant, particularly with its Surface line, initially favoring adapters. In 2017, then-Surface head Panos Panay, while discussing a USB-C dongle, expressed belief in Type-C but indicated Microsoft would adopt it when it was “ready for our customers.” He even quipped that loving Type-C meant loving dongles.
A significant shift occurred with the launch of the Surface Pro 7 in October 2019, which prominently featured a native USB-C port as a long-awaited addition. Today, USB-C has been widely adopted by most device makers, even Apple.
This spring Windows 11 introduced a dedicated USB4 Hubs and Devices section in Settings. The current move to mandate specific USB-C features across the wider Windows 11 laptop ecosystem signals a mature strategy, moving beyond its own hardware to setting broader industry expectations within its platform. Microsoft had previously acknowledged user difficulties, publishing a support page in June 2024 to help with USB4 functionality issues.
Aligning with Broader Tech Trends
These new USB-C requirements from Microsoft resonate with a global push towards port and feature standardization. A prominent example is the European Parliament’s 2022 legislation, which mandates USB-C as a common charging port for many electronic devices by 2024 to reduce e-waste and enhance consumer convenience. Alex Agius Saliba, the European Parliament’s rapporteur, described it as a “future-proof law” benefiting everyone from “frustrated consumers to our vulnerable environment.”
Microsoft’s commitment to clearer hardware standards is also evident in its approach to other technologies. For instance, the company has defined specific requirements for Bluetooth LE Audio support on Windows 11.
This functionality depends on the OS version (22H2 or newer), compatible hardware, and specific drivers, as detailed in Microsoft Learn documentation and a related support article. By establishing these USB-C baselines, Microsoft aims to foster a more user-friendly and technologically consistent computing environment.