This article was contributed by Clara Hinsley, who works as a digital marketing at Circuit Chronicles.
How confident are you that your employees are performing at peak levels? Have you recently noticed a drop in efficiency? Perhaps your business is suffering from high turnover rates. These are some of the signals that you might need to rethink your current approach to in-house communications. What are some of the ways in which you can address this concern, and how can technology play a powerful role? Let’s examine four suggestions to understand how even seemingly minor changes can have a massive impact on productivity.
The Role of Interdepartmental Accountability
Although this appears to be a complicated term, the principle is decidedly straightforward. Does the left hand know what the right hand is doing? We are referring to internal communications here. It is vital that team leaders and other stakeholders are provided with efficient communication channels. This will enable them to keep pace with one another, and such clarity will provide a means to tackle challenging tasks from a multifaceted approach. As the expression goes, there is no “I” in the team.
Keeping Everyone in the Loop
This next strategy is even more important when referring to fast-paced workplaces (such as sales floors). It is easy for entry-level employees to feel removed from the “big picture”. The problem here is that this sense of detachment will inevitably lead to a drop in productivity. Businesses will instead need to guarantee that everyone is kept informed at all times.
One way to tackle this challenge involves using modern digital signage software. For instance, all television screens within an office can be transformed into portals that display the latest information. Examples include (but are by no means limited to) sales targets, the duration of inbound customer support calls, webinars, and the latest industry-related news. The strategic placement of digital signage has now become commonplace throughout the business community.
Encourage a Democratised Workplace
For some, the notion of democracy within the workplace is a foreign term. After all, isn’t it important for a business to maintain a top-down approach in terms of employee management? Although workers always need to be aware of their place within a larger hierarchy, their voices should still be heard.
Management should provide employees with the option to consult their superiors whenever required. Whether referring to a question about the latest product update, or a complaint, offering a streamlined means to contact supervisors will help to ensure that minor issues are resolved before they become larger problems.
The Carrot as Opposed to the Stick
There is little doubt that discipline is essential within the workplace. However, rewarding employees for a job well done is just as important. Workers who feel that their efforts go unrecognised will hardly continue to perform at their peak. After all, why work any harder if the end result is the same? In severe cases, they could even seek life elsewhere. Make an effort to highlight those who have gone above and beyond; particularly in front of their peers.
Not only can this approach be used to maintain a sense of internal momentum, but it is a practical way to subtly encourage healthy interpersonal competition (never a bad thing). Incentives can include team bonuses, increased commission caps, company-sponsored dinners, flexible working hours, or even a membership at a local health club.
Motion and Emotion
The performance of a student ultimately reflect the actions of his or her teacher. Managers and stakeholders need to appreciate how their interactions with subordinate employees will have a direct impact upon the entire business. The four suggestions highlighted above are relatively easy to employ, and they will contribute to a more dynamic professional environment.
About the author
Clara Hinsley is a digital marketing analyst with years of experience in developing cross-channel strategies at Circuit Chronicles. She specializes in identifying market trends and using data insights to enhance brand visibility and customer engagement. Clara also has expertise in developing strategies to improve the workplace environment and ensure the success and satisfaction of employees.
Last Updated on October 14, 2024 4:27 pm CEST
