Microsoft has issued an urgent out-of-band (OOB) update for Windows Server 2019 to fix a bug causing 0x800f0982 errors during the installation of the May 2024 Patch Tuesday security updates. System administrators have reported widespread issues with the installation process, encountering the error code 0x800f0982.
Widespread Impact
Administrators from various regions, including Germany and Spain, have confirmed the problem. One Windows admin on Reddit reported that six Windows Server 2019 systems in Germany were affected, while another admin noted similar issues with servers in Spain. Microsoft has acknowledged the problem, stating that it primarily affects devices missing the English (United States) language pack. However, even systems with the English language pack can experience issues, potentially resulting in error code 0x80004005.
Patch Tuesday Megathread (2024-05-14)
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Resolution Steps
To address the issue, Microsoft has released the KB5039705 OOB update. According to the KB5039705 support bulletin, the update resolves the known issue related to the English (United States) language pack. Administrators must download and install the OOB update via Windows Update, Windows Server Update Services (WSUS), or the Microsoft Update Catalog. After installation and a server reboot, the May 2024 Patch Tuesday security updates should install without errors.
The emergency update follows Microsoft's acknowledgment of the issue and aims to ensure the proper installation of critical security updates. The May 2024 Patch Tuesday updates include fixes for multiple security vulnerabilities, highlighting the importance of resolving installation errors promptly. Administrators are advised to apply the KB5039705 update to maintain the security and functionality of their Windows Server 2019 systems.