LinkedIn, on Wednesday, introduced its new AI-powered chatbot to its premium users. The chatbot, designed to guide job seekers, is built on OpenAI's GPT-4. The purpose of this AI-driven tool is to assess the suitability of a job application for a user, based on their profile and experience. I originally reported on the development of the chatbot in July, and LinkedIn is now ready to introduce the AI to its user base.
Assessing Job Suitability and Enhancing User Experience
To initiate a conversation with the chatbot, users have to go to a job posting and opt for question prompts such as “Am I a good fit for this job?” or “How can I best position myself for this job?” After examining the user's profile and experience, the chatbot offers responses like “Your profile indicates that you possess significant experience in marketing and event planning, which is suitable for this role.”
To enhance this AI chatbot experience, LinkedIn's engineers minimized the latency related to inquiries. Erran Berger, LinkedIn's Vice President of Product Engineering, told CNBC, “To make this a snappy experience, we had to create a lot on our end. These chatbot experiences are alike to searches–we anticipate immediate responses, and to make that plausible, we developed real platform capabilities.“
AI Safety and Unique Features
LinkedIn says it prioritized AI safety while creating this chatbot and took substantial measures to ensure that the chatbot operates within their responsible AI guidelines. LinkedIn also presenting some unique features, one of which allows the AI to identify and show you profiles working at the company you are exploring job opportunities with. The AI specifically highlights profiles with second or third-degree connections to you, enabling you to message them about the opportunity, with the option of letting the AI draft the message.
The introduction of the chatbot comes as LinkedIn continues to layoff employees as part of Microsoft's organizational restructuring. 668 jobs are to be slashed, primarily from LinkedIn's engineering teams, Per an internal memo from LinkedIn's SVP of Engineering, Mohak Shroff, and CPO Tomer Cohen, the engineering unit will incur the brunt of these job cuts with 388 roles being discontinued. Microsoft has already cut LinkedIn Jobs during the year.