Apple Inc. has admitted receiving reports from users of the iPhone 15 Pro and iPhone 15 Pro Max citing the devices overheating unexpectedly. The company has confirmed the claims and has stated that a software update aimed at remedying the issue will be launched soon. The suspected causes of these problems are reported to be bugs in iOS 17 and recent software updates to several third-party applications such as Instagram and Uber, which are said to overload the A17 Pro processor unit.
Reports of Hardware Over-exploitation
Reputed Apple analyst, Ming-Chi Kuo, however, attributes this issue to Apple's trade-off between cooling efficiency and a lighter device in the iPhone 15 Pro. There have been speculations that the freshly introduced titanium frame in the design of the iPhone 15 Pro could be a contributing factor to the overheating, although Apple rebuts these claims stating that the material improves heat dissipation compared to its predecessors crafted from stainless steel.
Software Update and Developer Cooperation to the Rescue
Apple has responded, saying that it has discovered a number of conditions that can cause the iPhone to run hotter than normally expected. The company explains that the devices are more likely to feel warmer in the initial days following setup or restoration due to increased background activity. The company has found that bugs present in iOS 17 are negatively impacting some users, prompting a forthcoming software update. Another identified problem involves updates to select third-party applications overloading the system. To rectify this, Apple is engaging directly with app developers in the process of rolling out the necessary corrections.
Apple wants to assure its users that these heating issues do not pose a safety concern and do not affect the long-term performance of the device. The oversights are believed to be remedied in the soon-to-be-released iOS 17.1, currently in beta testing phase and scheduled for an October release. Alternatively, another upcoming update, the iOS 17.0.3 could specifically address bugs that are causing the excessive heating on the new models.
Second Major Issue Following the Recent Overheating Problem
This NFC chip problem is the second major issue afflicting the iPhone 15 series since its launch last month. Earlier, the devices had been reported to have an overheating problem which Apple has promised to rectify with an upcoming software update. iPhone 15 Pro's titanium alloy frame discoloration issue was another concern raised by users following the device's release.
Beyond the overheating issue, affected devices have been noted to sporadically enter recovery mode, locking users out of services such as Apple Cash, Apple Card, and digital key features. Efforts to elucidate the cause and potential resolution of these problems are ongoing.