Microsoft is working on a new version of its ChatGPT chatbot that will offer more privacy and security for businesses that need to protect their sensitive data. The product, which could be announced later this quarter, will run ChatGPT on dedicated Azure servers that are isolated from other customers and users, according to The Information.
ChatGPT´s powerful artificial intelligence can generate natural language responses based on user input and can be used for various purposes, such as customer service, content creation, education, and entertainment. However, some businesses have been reluctant to use ChatGPT because of the risk of exposing their proprietary information or violating regulatory compliance.
For example, Samsung recently banned its employees from using ChatGPT and other generative AI platforms after discovering that some staff had uploaded internal source code to the chatbot, Bloomberg reported. Other companies, such as Verizon, JPMorgan Chase, Citigroup, and Goldman Sachs, have also taken similar precautions.
Private Version of ChatGPT for Businesses
Microsoft's private version of ChatGPT aims to address these concerns by ensuring that the data entered by the customers will not be used to train ChatGPT's language model or shared with other users. This could prevent accidental data leaks or malicious attacks that could compromise the customers' secrets or reputation.
The private version of ChatGPT will also come at a higher cost than the regular version. The Information claims that it could cost as much as 10 times more than what customers currently pay to use ChatGPT. This could limit the adoption of the product to large organizations that have the budget and the need for such a service.
Microsoft is not the only company that is offering a privacy-focused version of ChatGPT. OpenAI, the research organization that developed ChatGPT, is also planning to launch a similar product in the coming months, according to The Information. However, Microsoft has an advantage over OpenAI because it can leverage its Azure cloud platform and its existing relationships with many enterprise customers.
Microsoft Can Leverage ChatGPT to Gain an Edge Over Google
ChatGPT is accessible to anyone who can use the OpenAI API, which means that it does not offer any competitive advantage or differentiation for businesses that want to use it for their own purposes.
This is where Microsoft can step in and offer a unique value proposition to its business customers. Microsoft has the opportunity to leverage its Azure cloud infrastructure and its expertise in artificial intelligence to create a private version of ChatGPT that is tailored to the specific needs and preferences of each customer. This would allow Microsoft to provide a more reliable, secure, and customized chatbot service that can outperform Google's offerings.
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