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Box Bets on OpenAI to Deliver AI Tools across Its Services

Box is partnering with OpenAI to bring the ChatGPT API to its service through Box AI, a new integration currently in preview.


Box has announced that it is introducing new artificial intelligence (AI) features in its Content Cloud product powered by 's Codex API. The new Box AI capabilities will leverage and enable Box customers to use models to find and create content more efficiently and effectively, such as answering questions from documents, extracting insights from surveys, creating agendas,  and more.

Aaron Levie, co-founder and CEO of Box, said: “We are at the start of a platform shift in enterprise software driven by recent advancements in generative AI, and nowhere is the potential impact greater than in enterprise content. We've seen a step function improvement in our ability to analyze and synthesize the massive amounts of data contained within an organization's unique documents, videos, presentations, spreadsheets, and more. When combined with AI, we will be able to unlock the value of this content and make every person in a company smarter and more productive. Content is an organization's most important data, and with Box AI we're just getting started with how we'll transform the way work gets done”.

Box AI will be natively integrated into the Box Content Cloud, where customers can securely store and manage their content. The features will be available across different products within the Box suite, such as Box Notes, Box Relay, and Box Skills. Users will be able to access Box AI by clicking on a button within the Box interface and providing a simple prompt or query. For example, users can ask Box AI to summarize a document for them, or to generate an email based on a draft.

The integration of AI will also leverage the permissions and security controls built into the Box platform, ensuring that users can only see and interact with the content they are authorized to access. Additionally, Box AI will comply with the privacy and compliance standards that Box adheres to, such as GDPR and HIPAA.

Box AI will initially be available to select customers through a Design Partner Program that will launch later this year. Interested customers can sign up for private beta access when it becomes available. Pricing and other details will be announced later upon general availability.

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Luke Jones
Luke Jones
Luke has been writing about all things tech for more than five years. He is following Microsoft closely to bring you the latest news about Windows, Office, Azure, Skype, HoloLens and all the rest of their products.

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