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How to Track Your Package without Knowing the Carrier


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This article was contributed by Eric Mears who works as a Senior Strategy Consultant at Nielsen Norman Group.

In the age of digital commerce, online shopping has become the norm for consumers worldwide. With a few clicks, you can purchase anything from the comfort of your own home and have it delivered to your doorstep. However, as convenient as online shopping may be, it is not without its challenges.

One of the biggest issues consumers face is long delivery delays and a lack of information during the transit period of their goods. Not knowing where your package is or when it will arrive can be frustrating, especially if you don’t know which carrier is responsible for delivering it. Fortunately, there is a solution to this problem.

Tracking numbers: The access key to your package location

A tracking number or sometimes called “tracking ID” are a unique combination of numbers and letters identifying a shipped package. When the parcels are shipped internationally, they also contain ISO 2 letters country codes stating the country of origin of the parcel and sometimes even the country of destination. Usually, online stores provide these tracking numbers in their order confirmation emails, but often without stating the carrier handling the delivery.

Not knowing the carrier makes it challenging to track a package through the official carrier’s website, like DHL, UPS, or China Post, as they are covering services for their parcels only. Still, you can access this information using independent package tracking websites, which provide information regarding any packages, regardless of the carrier involved nor the country where the package is coming from.  These parcel trackers are web-based tools that allow you to find and track your packages from various carriers all in one place. It is a real-time saver. You only need the parcel’s tracking number; the tracking websites will do the rest.

The Frustration of Waiting for Undelivered Packages

Waiting for package delivery is a ubiquitous frustration encountered by online shoppers. Customers anticipate timely and efficient delivery of their orders, yet packages can frequently become misplaced, delayed, or even lost in transit. In such instances, consumers demand to ascertain the status of their parcel and receive accurate information regarding its estimated arrival time. However, the challenge arises when customers are unaware of the carrier responsible for delivering their package, exacerbating the issue.

Why use web tracking websites?

To mitigate such challenges, web trackers provide a comprehensive solution. By utilizing them, customers no longer need to undergo the tedious process of contacting numerous carriers to track their packages. Instead, by merely providing the tracking number, independent parcel trackers can furnish real-time updates on the package’s status, irrespective of the courier service responsible for its delivery.

This service eliminates the frustration and uncertainty over delivery delays, making it valuable for online shoppers seeking delivery of their orders. These services are completely free, and the hundreds of millions of individuals looking for their undelivered parcels pushes them to constantly update further their package tracing tools and apps, using technologies like Artificial Intelligence and Machine Learning implemented to provide an accurate projection of the delivery date and more comprehensive sentences regarding the status of the orders. 

The power of web tracking tools lies in their ability to track packages from different carriers all in one place. Whether your package is being delivered by UPS, FedEx, DHL, USPS or China Post, tools like Ordertracker can provide you with the necessary tracking information. This is a game-changer for consumers who frequently purchase products from different online retailers, as it saves time and effort when it comes to tracking their packages.

How to Use an Online Package Tracker?

Using online tracking services is easy. All you need to do is enter your tracking number or Tracking ID on their website, and they will automatically detect which carrier is responsible for delivering your package. From there, it will provide real-time updates on your package’s location and even the estimated delivery time. 

Here’s a report for a package handled by two carriers

1 – Enter a package tracking number:

1 ordertracker

2 – Get instant report on carriers, location, status and delivery date:

02 ordertracker - report on carriersThe parcel tracking website Ordertracker provides numerous benefits to its users. Firstly, it saves valuable time and effort. As previously stated, tracking packages can be arduous. However, with centralized tracking services, customers can avoid the hassle of contacting multiple carriers for tracking information, streamlining the process and offering greater convenience. By eliminating the need for extensive research and communication with different delivery services, tracking enhances the shopping experience, allowing customers to focus on other tasks and enjoy their purchases easily.

Secondly, it reduces frustration. Not knowing where your package is or when it will arrive can be incredibly frustrating, especially if you expect a time-sensitive delivery. With Ordertracker, you can keep tabs on your package’s location and estimated delivery time, giving you peace of mind and reducing frustration.

Lastly, it enhances the overall shopping experience. Shopping online is meant to be a convenient and enjoyable experience. However, if you are constantly worrying about the whereabouts of your package, it can quickly become a frustrating and unpleasant experience. By using tracking websites like ordertracker, you can rest assured that your package is being traced and will arrive at your doorstep within the time frame provided by the website.

Online tools Taking the Hassle out of Package Delivery

Tracking packages can be a frustrating experience, especially if you don’t know which carrier is responsible for delivering your package. Fortunately, with the latest tracking tools, you no longer have to go through the hassle of contacting different courier companies to track your package. All you need is the tracking number, and they will provide you with real-time updates on your package’s location and estimated delivery time. So, the next time you are lost in transit, use a package tracker to take the hassle out of online shopping.

About the author

Eric Mears is a Senior Strategy Consultant at Nielsen Norman Group.

Last Updated on April 7, 2023 4:49 pm CEST by Markus Kasanmascheff