Late last month, Microsoft 365 suffered a major outage, with Office apps crashing for hours. It now seems that another significant outage swept Microsoft Teams and Outlook today, lasting for hours through the morning. Users around the globe described issues accessing emails and Teams groups.
“Users primarily located in the North American region attempting to access Outlook.com may be unable to send, receive, or search email,” Microsoft confirmed in a post on its service status page. “Additional functionality such as the calendar consumed by other services such as Microsoft Teams would also be affected.”
The company says the outage began at around 4:04 AM GMT on Tuesday and soon spread to users in India, the UK, Israel, Austria, and North America.
“Users in additional regions beyond North America may experience some residual impact due to the affected portions of infrastructure in North America,” Microsoft wrote in a later update.
We're investigating access and service issues for Outlook. More information will be provided in the admin center under EX512238 as it becomes available.
— Microsoft 365 Status (@MSFT365Status) February 7, 2023
Recovery
On the Microsoft 365 Status Twitter profile, the company said It has applied targeted mitigation to Microsoft 365 infrastructure to help normalize Microsoft Teams and Outlook. The company is now exploring other options that will help to bring the services back.
We've applied targeted mitigation to the infrastructure, and early validation indicates recovery. In parallel, we're exploring additional options to provide relief. Please see EX512238 and TM512245 in the admin center for additional details.
— Microsoft 365 Status (@MSFT365Status) February 7, 2023
It seems that recovery is now underway, and Teams and Outlook are returning to normal for most users. Microsoft says it will continue to provide updates, including when the apps are completely back running without issues.
Last month's outage was more widespread across a larger group of M365 apps. Exchange Online, Microsoft Teams, OneDrive for Business, SharePoint Online, Outlook, Power BI, Microsoft Graph, Intune, M365 Admin Portal, and several Microsoft Defender cloud components were all down.
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