Earlier this month, we reported on a Windows 10 problem that saw USB printers to cause the OS to randomly shut down. This was not a problem specific to Windows 10 version 2004, but covered Windows versions going back two years.
On Patch Tuesday earlier this week, Microsoft rolled out a fix for the problem. KB4560960 solved the issue for Windows 10 versions 1803, 1809, 1903, and 1909. For some reason, Microsoft did not issue a fix for version 2004.
That changed on Thursday with the release of KB4567523, which allowed Windows 10 version 2004 users to also fix the problem. In its changelog, Microsoft explains the issue and the fix:
“Addresses an issue that might prevent certain printers from printing. The print spooler might generate an error or close unexpectedly when attempting to print, and no output will come from the affected printer. You might also encounter issues with the apps you are attempting to print from, such as receiving an error, or the app might close unexpectedly. This issue might also affect software-based printers, such as when printing to PDF.”
As we discussed at the time, the problem was relatively obscure meaning many people would not be affected. Furthermore, there was an easy workaround to avoid it. Still, it’s good to have an official fix that clears the issue up.
Or sort of. Microsoft has included a known issue that is packaged into this fix. According to the company, apps that use the ImeMode property to control the Input Method Editor (IME) mode might not work on Windows 10 version 2004.
As is becoming worrying common, this means users are now waiting for a fix of a fix. Microsoft says it will resolve the IME problem in an upcoming update.
In the meantime, if you’re USB printer is causing you problems, you can grab the relevant update patches here.