Microsoft has been making several advancements in the healthcare market in recent years. However, it has been an incremental approach. At Build 2020 today, the company threw its full weight behind healthcare with the launch of its Microsoft Cloud for Healthcare platform.

Billed as Microsoft’s first industry-focused cloud solution, Microsoft Cloud for Healthcare has several interesting talking points. For example, it taps into Microsoft services such as Dynamics 365 Marketing, Dynamics 365 Customer Service and Azure IoT.

By leveraging those tools, healthcare organization can deploy a patient experience that focuses on consumer satisfaction, advanced patient outreach, and more.

Microsoft Cloud for Healthcare expands on Microsoft’s current cloud services to allow faster collaborations amongst teams. By leveraging Microsoft Teams, the platform makes it easier for organizations to coordinate and communicate.


Healthcare groups can also build virtual agents on the platform. Automation will allow tasks like data analysis and real-time insights to further productivity. An integration between Power Apps and Microsoft Teams allows customers to receive insights quicker than before.

On its official page, Microsoft explains some other benefits of the new platform:

  • “Create an individualized patient experience that facilitates information sharing and nurtures preventative care, well-being, and better outcomes.
  • Help care teams quickly and easily collaborate, coordinate care, and generate insights that help improve workflow effectiveness and patient outcomes.
  • Reveal valuable data insights that help improve team efficiencies, support data interoperability, and simplify data compliance.
  • Help ensure the security, compliance, and accessibility of sensitive health data to promote patient privacy and trust.”

Microsoft says Cloud for Healthcare is available now. While in public preview, organizations get a 6-month free trial.