Microsoft’s Surface devices are famously difficult to repair. Over the years, the hardware line has received extremely low scores on iFixit, a company that tests the fixability of devices. In its test for the recently launched Surface Go 2, iFixit has issued a score of 3 out of 10 on its repairability.
Hilariously, that frankly poor score is high for a Surface product, which usually gets 0 or 1 out of 10. In an accompanying video showing its findings, iFixit points out some information about fixing the Surface Go 2.
Before proceeding with some of the highlights, a score of 3 out of 10 means the device will be a challenge if you want to repair it yourself. Of course, the best thing to do is send it to Microsoft if there is an issue.
If you do decide to open your Surface Go 2, you will find it does not have much glue holding down the display. That’s rare and it means removing the screen is relatively easy because it uses a foam tape adhesive.
Furthermore, the device is also easier to get into than previous Surface products. All you’ll need is a Philipps screwdriver because Microsoft uses #00 screws on all points of the Surface Go 2. Microsoft has also made it easier to remove the black metal heat shields that were challenge on the original Surface Go.
Earlier today, we reported on a Microsoft patent that shows the companies ongoing efforts to make Surface products easier to repair. Over the years, users have complained about how unrepairable Surface devices are.
This reputation has been highlighted by iFixit. Across devices, iFixit has scored Microsoft Surface products 0 and 1 out of 10 with descriptions such as “nearly impossible to repair” and “nearly unfixable”.