HomeWinBuzzer NewsMicrosoft Confirms Skype Instant Messaging Issue Affecting Global Users

Microsoft Confirms Skype Instant Messaging Issue Affecting Global Users

A problem in Skype Instant Messaging is causing problems for users around the world. Microsoft says it is working on a solution.


Some users are experiencing trouble with their messages today, and the problem seems to be spreading. 's communication platform has responded and confirmed it is experiencing a problem. Specifically, the company says there is an issue with Skype Instant Messaging.

Microsoft says the problem is affecting all markets but not all machines or accounts. The company adds the problem has been live since 8:30AM PST.

“Some users might be experiencing problems with instant messages (chat). There might be delays with sending or syncing messages,” the company explains on the Skype Status website.

Updates will be posted throughout the day to keep users in the loop on the problem, potential downtime, a fix, and when Skype Instant Messaging will return to normal.

As Microsoft acknowledged this problem, it is safe to say it affects a large subset of the platform's users. While the company does not give usage figures often, its last update put Skype's monthly active users at 300 million back in 2017.

If we assume this problem only affects 1 percent of Skype's userbase (it is almost certainly more), then that is still 3 million people experiencing problems. I checked my own Skype Instant Messaging and it seems to be working fine for me.

Not Everyone

While the app is not necessarily popular amongst consumers, it is still a go-to messaging tools for prosumers and business users.

Users who are affected have reported issues with chat history disappearing and messaging freezing. It will be interesting to see if Microsoft recovers lost history when the app returns to normal.

I'd be interested to know if you have been affected by this problem today. Drop us a comment below to let us know.

Luke Jones
Luke Jones
Luke has been writing about all things tech for more than five years. He is following Microsoft closely to bring you the latest news about Windows, Office, Azure, Skype, HoloLens and all the rest of their products.

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