Last week, we discussed Microsoft taking a cautious approach as it once again rolls out Windows 10 October 2018 Update (version 1809). This update has been Microsoft’s most problematic Windows bump for years and was delayed by a month. Plagued by problems, version 1809 continues to cause Microsoft headaches.
Microsoft initially launched the platform on October 2 alongside new Surface devices. However, version 1809 was quickly put on ice as the manual update was deleting personal user files. Before it was pulled, the build was reaching millions of users.
When Windows 10 October 2018 Update was re-launched earlier this month, Microsoft thought its troubles were behind it. That is not the case it seems as another blocking bug has been reported.
Over the weekend, Microsoft announced a new issue with Windows 10 October 2018 Update. This time, anti-malware software Morphisec is causing problems for devices with the Protector or other apps using the Morphisec Software Development Kit (SDK). This includes Cisco AMP products.
Microsoft describes a bug where customers cannot save Microsoft Office documents:
“Microsoft and Morphisec have identified an issue on devices that have installed Morphisec Protector or another application that uses the Morphisec Software Development Kit (SDK) including: Cisco AMP for Endpoints. These applications may impact customers’ ability to save Microsoft Office documents.”
Since relaunching Windows 10 version 1809, the platform has continued to have problems. Last week, Microsoft blocked users running specific Intel drivers from downloading the re-released update.
Apple and Microsoft have also been working together to solve an iCloud bug on the October 2018 Update. The company says the issue stops iCloud installations by telling users there is no compatibility.