If you are already running Microsoft’s Windows 10 April 2018 Update, you may experience a new bug. Over on the company’s Community forums users are reporting a new issue affecting the upgrade. The bug seems to stem from a software compatibility problem and affects the spreadsheet app Microsoft Excel.
The issue only affects older versions of the app, including the aged Excel 2002. However, it is worth remembering these versions were working in Windows 10 without issue before the April 2018 Update.
Users describe the flaw as freezing Excel before forcing the document into recovery mode. As is usually the case, the Community is acting before Microsoft. The number of users with the problem is growing, although Microsoft has yet to offer an official response.
A clear fix for the problem is to roll back Windows 10 to the previous version. This in itself show that it is indeed the April 2018 Update causing the problem. The news comes just as Microsoft is preparing June Patch Tuesday, which is taking place today. It is unlikely the company will be fixing this problem during the cumulative updates.
Windows 10 Update Woes
Earlier today we discussed a survey carried out by British advocacy firm Which. The study found 50% of Windows 10 users have faced an issue when updating the platform, some of them serious.
1,100 people took part in the survey, with 21% highlighting to software compatibility as the root of the issue they faced. 16% had hardware problems do deal with, such as keyboard malfunctions or other peripherals not working. Some users also reported their machines simply failed to work post update.
In its accompanying report, Which says 46% of non-functioning PCs needed to be fixed by a third-party. The average cost of repairs across affected participants was $90 per machine.