Microsoft launched its Kaizala business chat service in India last year. Now the company is expanding the capabilities of the app by introducing digital payment. Specifically, the payment services from YES BANK and MobiKwik are integrated into Kaizala.
In its release notes, Microsoft says the capability gives users a fast and efficient way to receive money and pay for goods without leaving the app. Users can make peer-to-peer payment or one-to-one transactions during individual or group chats.
Kaizala is a business chat system, so the integration will power businesses towards integrated micro payments and manage organizational transactions.
Speaking of the release, Rajiv Kumar, Corporate Vice President, Office Product Group, Microsoft, said:
“When we launched Microsoft Kaizala for India in July 2017, we provided consumers as well as businesses with a secure chat platform to collaborate and be productive, on the go. Microsoft Kaizala is used by thousands of organizations across different industry verticals for their day-to-day workflows today and is growing. Payment transactions within the app was a key demand from our users for getting work done and we are happy to offer it today in collaboration with YES Bank and MobiKwik.”
Only operational on mobile devices, the app gives organizations the ability to set up large group communication and task management. Collaboration, communication, and organizing can all be done through a mobile, without a need for a desktop hub.
Kaizala is ideal for markets like India. Microsoft already has Teams and Skype for Business for workplace chat. Kaizala stands apart because it works on a 2G network. This allows users to communicate and organize in a low bandwidth environment.