The Windows 10 search menu is one of the most important aspects of the OS, helping users navigate through their device. However, there are times when the Windows 10 search is not working and the reasons may differ from case to case.
For example, it may be that Cortana encountered a problem while trying to search. Another reason may be that some system files associated with the search service got corrupted, or that the indexing services have encountered a problem.
Whatever the reason, there are several solutions which can allow you to fix the problem and re-establish the Windows 10 search service.
In this tutorial, we will guide you through the process of how to fix the Windows 10 search menu or the Cortana search menu when they are not working.
Always keep in mind that the first you should try is restarting your computer. This may seem “naive”, but it has been proven that this often solves issues related to Windows services. So if you are running a laptop, tablet or hybrid and never really shut Windows 10 down, this is the first thing to do.
Set startup options and restart Windows search
One of the reasons that the Windows 10 search is not working might be that your computer “forgot” to start it during startup. If that is the case, you can always go to Startup options, set specific startup parameters and restart the Windows search service.
Here is what you must do to restart the Windows search service:
- Press the Windows key + R to open “Run”
- Type “services.msc” and click “OK”
- Find the entry “Windows Search”, right-click on it and select “Properties”
- At the drop-down menu next to “Startup type”, select “Automatic (Delayed Start)” or “Automatic”, depending on your preference
- Click “Apply” and then click “OK”
- Right-click on the entry “Windows Search” again and select “Restart”
This usually does the trick, since it restarts the Windows Search service. On top of that, having followed the steps above you have “ordered” your PC to automatically run the Windows Search service when it starts.
Restart Cortana’s process
Another reason that the search service is not working might be that Cortana got stuck somehow. Restarting Cortana’s process may do the trick and this is also an easy task.
Here is what you need to do to restart Cortana:
- Right-click on the Start button
- Select “Task Manager”
- Find “Cortana” and left-click on it
- Select “End Task” at the bottom-right corner
This will restart the Cortana process and could solve the problem with the Windows 10 Search service. If restarting Cortana didn’t work, stay at the “Task Manager” and try restarting the “Windows Explorer” process, following the steps above.
Restore indexing services with the Troubleshooter
Apart from the Windows Search service and Cortana encountering problems, sometimes the search menu doesn’t work due to an issue concerning the Windows 10 indexing services.
By using the Windows Troubleshooter you can restore the indexing services to their normal state. Hopefully, this should be enough to fix your search menu problem.
Here is what to do to restore the Windows indexing services:
- Go to the “Control Panel” (You can do so by hitting Windows key + R, then typing “control panel” and hitting Enter)
- Select “System and Security”
- Under “Security and Maintenance”, click on “Troubleshoot common computer problems”
- Click on “Search and Indexing” and select “Run the troubleshooter”
- Check any boxes next to the problems that you are encountering, including the “Files don’t appear in search results” then click “Next”
The Troubleshooter should be able to fix any non-complex issues concerning your search menu.
How to change the page file size in Windows 10
This solution was offered by an anonymous user and according to them, it solves search menu problems. The solution involves you changing the size of your paging file.
Here is how you can change the size of the page file:
- Press the Windows key + R to open “Run”
- Type “sysdm.cpl” and click “OK”
- At the “Advanced” tab click “Settings” in the “Performance” section
- Click on “Advanced”, then click “Change” in the “Virtual memory” section
- Uncheck the box “Automatically manage paging file size for all drives”
- Click on “Custom size”
- In the “Initial size (MB)” entry, try 16 and in the “Maximum size (MB)” put in at least 2000
If after that change, your computer’s performance is affected, follow these steps and check the “Automatically manage paging file size for all drives” box. This will reset the size of your paging file.
Additionally, there have been reports of the “Zemana AntiLogger Free” keystroke encryption option causing problems. If you are using that program, try disabling its keystroke encryption option and see if your search menu works. This seems to be a compatibility issue.