Microsoft has been clear about its desire to make Cortana more accessible and useable. The company is working on ways to overcome some underlying problems with virtual assistants in general. If a user is doing one thing, it is hard to access the assistant and keep doing the original task. A new patent from Microsoft may solve the multitasking problem. A filing made by the company was published recently. It shows how it would be possible to launch Cortana with a voice command when doing another task. For example, Microsoft shows how a user could open the assistant while in the middle of a phone call. This is important, because while virtual assistants have improved, they are still limited. IPhone and iPad users need their device to be plugged into to launch Siri by voice, while no assistant can currently manage deep multitasking. In the filing, the company explains how its solution would work: “The user can be on a call with a friend talking about a new video game and then use a voice command to launch a web browser application on a mobile device that navigates to a pinned webpage having information about the game's release”.
Microsoft Patent Shows Early Development of Cortana Multitasking
A new filing shows how Cortana will be able to be activated by a user even if they are in an app or making a call. Per the patent, the assistant could gather information from previously pinned websites.