As we mentioned last week, Microsoft is holding a Dynamics 365 demo event online today. It was expected that the service would be announced for general availability at this event. Actually, the company dropped the release date earlier today. Microsoft announced that the CRM and ERP SaaS cloud platform will launch on November 1.
Dynamics 365 comes with purpose-built applications. Apps give organizations dedicated solutions for their business needs. These applications will focus on fields like Sales, Field Service, Marketing, Financials, Project Service Automation, and Customer Service.
Customer can access any apps they want. Customers select apps independently and Microsoft only charges for those that are used. The platform integrates with Office 365, Cortana Intelligence, and Power BI. The platform works with predictive intelligence, workflow optimization, and built-in insights.
As part of its general availability announcement, Microsoft also announced Dynamics 365 markets. The platform will launch in 135 markets and cover 40 languages when it kicks off next month. Microsoft has already confirmed there will be Enterprise and Business Editions. The company points out that its new AppSource marketplace also integrates with Dynamics 365.
“Solutions from our ISV partners also use this common data model, which means you can easily extend your Dynamics 365 capabilities with the unique industry and function specific apps found in AppSource. Since July we've added 100 new apps and made it easier for you to discover, trial and evaluate from within Dynamics 365. We're also adding Solution Integrator (SI) partners to AppSource so you can easily find a partner to help with implementation and deployment.”
Pricing and Licensing
Microsoft has still not confirmed official pricing for licensing. However, a leak in September pointed to what customers can expect to pay.
The Enterprise Edition of Dynamics 365 will come with four price options. For a single module, customers will pay between $40 and $190 per month. Enterprise Edition (Plan 1) costs $115 per user each month. Enterprise Edition (Plan 2) adds the Operations module and costs $210 per month. Dynamics 365 for Team Members Enterprise Edition for “light” users” for $10 per user per month.