In a blog post, Microsoft said an upcoming update for the Photos app will fix a seemingly common problem where the app does not read a mounted SD card.
Microsoft has reached out to users of the Windows Photos app and said that it will roll out a patch new month to fix a known issue with the service.
The company says it will fix a problem with the photo importing features, with Microsoft saying the update will land next Tuesday (May 3).
While not a major issue per se, it is one that has been widely reported by users who say a PC is refusing to read the image content on a SD card or microSD card.
The issue seems to happen in the Photos app when the app is open and otherwise functioning as it should be.
Users have also flagged a problem with SATA-attached card readers that cannot function in the Photos app for no apparent reason. Microsoft has clearly been paying attention, which is good as there have been myriad complaints on the company’s support channels and it seems to be a pretty widespread problem.
It’s good news then that Microsoft has acted quickly and will be patching the Photos app with a fix for this problem, which seems to be caused by a software issue. The fix is already doing the rounds on developer builds and will also be arriving with some other new features and enhancements to the overall Photos app experience.