Azure Microsoft

In a bid to boost its cloud consumer-base in enterprise, Microsoft is offering free support for Azure Enterprise Agreement customers.

Customers of the Azure Enterprise Agreement (EA) are being rewarded by Microsoft with support updates, the company has confirmed.

These are the users who have made a commitment to Microsoft’s Azure cloud platform over the year, the ones who pay upfront for Azure services.

Azure Enterprise Agreement (EA) customers will get a free upgrade to a higher support level for 12 months, with the offer starting on May 1 and ending June 30th, 2017.

Microsoft has said the upgrade is completely free for eligible Azure users whether they are existing or new to the cloud platform.

Azure has been a huge success for Microsoft, but the company still has sizeable competitors in the shape of Amazon and Google. This deal will entice even more new customers to the platform, while also sweetening the deal for those already using Azure.

Focus is especially on enterprise sectors where Microsoft announced a new training bundle earlier in the week. The free Cloud Essential training bundle is designed for IT professionals who want to manage their own infrastructures, but may not necessarily be familiar with the cloud yet.

The Azure team is committed to helping customers achieve more with the power of the cloud. With unparalleled end-to end enterprise cloud experience from support, to value, to the most comprehensive offerings spanning SaaS, IaaS, PaaS, on-premises datacenters and hybrid environments, we remain laser focused on meeting your needs.

The company says it is also offering six free sessions which will focus on App Consulting, for Azure EA customers with ProDirect Support. These sessions are conducted on a one-on-one basis with an Azure technical specialist who will help users understand the cloud service and its numerous features.

In its new deal, Microsoft says Azure Enterprise Agreement customers without current support will receive the company’s Standard Support for free, which equates to a saving of $3,600. Those lacking support but with a prepaid Azure commitment of $100,000 (or $10,000 per month) will get ProDirect Support. This would normally cost $12,000 a year.